If your product is faulty, if we’ve made a mistake, or if you are not satisfied for any reason, please contact our customer service team on NZ 09 422 9216 or Australia 1800 553 204 or email sales@matakanabotanicals.co.nz

Due to the nature of our products, we cannot exchange your item if you have changed your mind.
If you purchased the item from a retail store, please see their return policy and contact them directly. 

If you make a mistake and order the wrong product please contact us immediately, quoting your order number.